We
need to communicate constantly with others in our workplace. But hardly do we
think how polish we are at communicating with other. Like every skill, you need
to grow in this skill also.
Learningthe skill of communication is not only hard,
but tricky also. Check here 5 skills that you need to know.
Staying
calm and cool is all about managing the conflict. Staying cool, listening
carefully, and being considerate are three ways you can overcome conflict. Never label these personal, rather make
universal. Finding out solution mutually will hurt nobody. Once the issue is
solved, do something positive together like having drinks together.
Skill of
listening to with patient
Never
appeared bored or disinterested when someone is talking with you. Make a smart eye to eye contact. Keep your posture telling the person that you are actively
engaged in hearing what’s being said. At the end, reassure the person by making
a summary of the conversation.
Skill of
dealing the cultural differences
Working
with people belong to diverse types of community is really good. But it can be
the sources of issues. You might find that the members of the team might
nourish different ideas regarding any issue. Avoid any such issues by open communication, stressing on
the positive points of having a team consisting of a number of individuals and
catering to the needs of cultural activity of every individual.
Skill of
receiving criticism
It
is quite normal that you will be criticized for your actions. It may be that
you really made any mistakes or may not. Only focus on the constructivecriticisms will help you to enhance. Make a plan to improve yourself. And ask
for more help at your workplace.
Giving
feedback is harder than receiving it. Hurting your coworker by throwing
individualized feedback makes the situation worse. Instead of saying “…You
should do the things in such and such way” you can say from a universal point
of view, like “…this should be done in this or that way to make it more
acceptable.” Avoid using the word ‘you’
that makes the coworkers feel less hurt.
Great communication skill will give you better career. Start learning the skill now and
enjoy the workplace environment.
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